Helping dental practices with patient follow-up and missed calls
What we do
We help dental practices respond to missed calls and patient inquiries so fewer patients slip through the cracks.
We work alongside your front desk — handling the follow-ups and handing off when a human touch is needed.
That’s it.
Who we are for
ClientFollowUps is for dental practices that get calls, website leads, and appointment requests but don’t always reach every patient. It’s built for offices with busy front desks, frequent no-shows, overdue recalls, or inactive patients who need consistent follow-up. If patients are slipping through the cracks and you want to grow without hiring more staff, ClientFollowUps was built for you.
How It Works
ClientFollowUps works quietly in the background to make sure every patient is followed up with. It captures missed calls, website leads, and appointment requests, reaches out by text when someone needs a response, and continues following up with overdue, inactive, or no-show patients until they schedule. Your front desk stays in control without extra work, so nothing gets forgotten and more patients get booked.
ClientFollowUps was founded by Jakody Huckaby after spending years working inside the dental and healthcare software industry, supporting hundreds of practices through companies like Internet Brands, iMatrix, and Officite. During that time, he saw how messy, complicated systems and overwhelmed front desk teams made follow-up unreliable — leading to missed calls, unreturned leads, and patients quietly falling through the cracks. Even great practices were losing revenue not because of a lack of demand, but because their processes weren’t built to keep up. ClientFollowUps was created to simplify that, making patient follow-up consistent and reliable so practices can grow without adding more staff or more stress.